DAMAGED OR INCORRECT ITEMS

If you receive a damaged, defective or incorrect item, please contact us promptly.

To help us resolve the issue, please provide:

• Your order number
• A description of the issue
• Clear photographs of the product and packaging
• Photographs of any visible shipping damage, if applicable

Please do not dispose of damaged products or packaging until we have reviewed your claim, unless instructed otherwise.

We will evaluate the situation and, where appropriate, offer a replacement, refund or other suitable solution.